Privacy Policy

Harmonic Egg Australia is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us, whether through our website, services, or other means.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Details related to your appointments, including dates, times, and preferences.
Health Information: Information you voluntarily provide through medical history forms or consultations to tailor your sessions.
Payment Information: Details required to process your payments, such as billing address and payment method (e.g., credit card details). Payment processing is securely handled by a third-party provider, and we do not store your payment details.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

Facilitate bookings and manage your appointments.
Provide tailored services to meet your specific needs.
Respond to your inquiries and communicate relevant information.
Process payments securely.
Improve our website and services based on user feedback and analytics.
Comply with legal obligations and protect against misuse or fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party providers who assist us in operating our business (e.g., payment processors, IT services).
Legal Requirements: If required by law or to protect our rights, property, or safety.
Consent: With your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security, and you provide your information at your own risk.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw your consent for specific uses of your data.
Opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at the below email address.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect usage data. You can adjust your browser settings to refuse cookies, but this may impact certain website functionalities.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Harmonic Egg Australia Email: harmoniceggaustralia@gmail.com 
Phone: 0435 006 332 
Address: 200 Macdonnell Road, Tamborine Mountain, QLD 4272

Thank you for trusting Harmonic Egg Australia with your personal information. We are committed to safeguarding your privacy as part of our dedication to providing a caring and supportive experience.